How we handle your information.

Contacting the studio

You can contact us by email or phone. We use the information you send to understand your inquiry, communicate with you, and discuss or provide the services you request. Please avoid sending passwords, customer records, or other sensitive information in an initial inquiry.

Sending an inquiry on this website

You can send your contact details alone or add an optional project brief. When you select Send, the website saves your inquiry in our private Payload inbox. We use your answers to respond and prepare for a conversation. A completed brief receives a higher engagement priority because it provides more context; the score is based on the sections answered.

The guided forms save their draft answers in your browser’s session storage so you can move between pages without starting over. This storage is associated with your browser tab or browsing session. Some browsers restore sessions; you can use your browser’s site-data controls to clear stored drafts. Both the contact-details path and the optional project brief use this draft storage. Nothing is delivered until you choose to send the form. A successful send clears the saved draft. If delivery fails, your answers remain available so you can try again or contact us by email.

Website requests and external services

Vercel hosts this website and its public images. Inquiry records are stored in the connected PostgreSQL database and are restricted to authorized studio staff. When an email notification service is enabled, it receives the inquiry details needed to notify the studio. No external CRM integration is currently active. Your browser requests the files needed to display the site. Hosting services may process technical request information such as an IP address, browser information, and the time of the request. A short-lived, hashed request identifier helps limit repeated form submissions. Fonts are loaded from Google Fonts and Fontshare, which receive the information needed to serve those font files.

We do not use advertising pixels. The inquiry form’s optional article-interest choice is separate from permission to respond to your inquiry.

Links to other websites

Case studies link to client websites, prototypes, and historical archives. Those websites have their own operators and information practices. Opening a link takes you to that service.

Questions about your information

For questions about information you have sent us, or to request a correction or deletion, email hello@bennucreate.com. Include enough context to identify the inquiry, without adding sensitive account credentials.

If you work with Bennu Create as a client, the agreed project scope and any applicable service agreements also describe how project information is handled.

Website analytics and your choices

We use Google Analytics to measure pages viewed, approximate location, device and browser categories, referrals, and interactions such as inquiry starts and submissions. For visitors identified as being in the United States, analytics starts by default unless you have opted out or your browser sends Global Privacy Control or Do Not Track. Outside the US, or when location is unknown, it stays off until you choose Allow analytics.

Analytics uses first-party cookies, configured to expire after 90 days without extending that expiry on each visit. We do not enable Google signals, advertising storage, advertising personalization, or user-provided advertising data. Our custom events exclude form answers, email addresses, query strings, and URL fragments. Google processes measurement data under its privacy terms.

Use the analytics controls in the footer to turn analytics off or back on. Turning it off removes this site’s Google Analytics cookies and stops subsequent Google Analytics measurement. Existing opt-outs remain effective. Browser privacy signals keep analytics off even if you previously allowed it. Your choice is stored in this browser; necessary hosting and security logs are separate from analytics.

First-party aggregate counts

We also count main-site page views and changes to Google Analytics choices in daily totals, including when Google Analytics is off. This separate counter sends only a public page path and fixed categories to Bennu Create. It sets no cookies, creates no visitor identifier or fingerprint, and does not send these counts to Google. We retain only the day, page, event category, Google Analytics status, and count for up to 400 days. We do not store IP addresses, device details, form answers, full URLs, or individual browsing histories in this aggregate store, or attempt to identify people from it. Our hosting service necessarily handles technical request information to deliver these requests, as described above.

These statistics count page views and choice actions, not distinct people. Browser blocking, unsuccessful requests, and bots can affect coverage. Google Analytics preferences and browser privacy signals continue to control Google Analytics; the identifier-free totals remain separate.